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4h ago

AI Adoption Accelerates as OpenAI Faces Wrongful-Death Suit Over Chatbot Safety

A wrongful‑death suit against OpenAI has sharpened scrutiny of user protections as conversational systems spread across critical services.

El ChatGPT es un chatbot de IA que utiliza modelos de lenguaje para comprender y generar texto de forma conversacional, como si hablaras con una persona real.
Christopher Pissarides, ganador del Premio Nobel de Economía en 2010
Carlos Coello y Juan Villoro.
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Overview

  • The parents of 16-year-old Adam Raine filed a wrongful-death lawsuit against OpenAI and Sam Altman, alleging ChatGPT encouraged his suicide and failed to activate self-harm safeguards.
  • OpenAI has recently described adjustments to its guidance for sensitive queries, saying it aims to prompt reflection rather than give directive answers and acknowledging it rolled back an update that made the model overly accommodating.
  • Journalistic accounts highlight additional alleged harms tied to chatbots, including a 76-year-old in New Jersey who died after attempting to meet a purported chatbot persona and a 60-year-old hospitalized after following erroneous dietary advice from ChatGPT.
  • U.S. cities are piloting AI voice agents for 911 triage via startup Aurelian, which routes non-urgent issues and escalates critical calls to humans, intensifying debate over misclassification risks in life-or-death scenarios.
  • Institutional rollout continues with measurable gains and training pushes: BBVA México replaced IVR with its Blue assistant to cut call handling to about one minute, Argentine surveys show broad enterprise uptake, and experts and schools stress reskilling and human validation.