Overview
- AHPI advised member hospitals in North India to suspend cashless treatment for Bajaj Allianz policyholders starting September 1.
- Hospitals said they will continue treating these patients on a self-pay basis, with reimbursement to be sought from the insurer afterward.
- The group alleges Bajaj Allianz rejected tariff revisions despite 7–8% annual medical inflation and made unilateral deductions while delaying pre-authorisation and discharge approvals.
- Bajaj Allianz said it was surprised by the move and expressed confidence about working with AHPI and member hospitals to reach a customer-focused solution.
- AHPI also issued a notice to Care Health Insurance seeking a response by August 31, warning cashless services may be discontinued if issues remain unresolved.