Overview
- Toll collection was suspended when workers let vehicles pass free, with reports ranging from a roughly two-hour stoppage to nearly 12 hours.
- Estimates suggest thousands of vehicles crossed without paying, including one account citing more than 5,000, though exact figures remain unclear.
- Management, represented by project manager Krishna Jurali, offered a 10% salary increase that prompted staff to resume duties and restore operations.
- The operator said it took over the toll in March and could not grant a full-year festive bonus, while some workers pointed to last year’s ₹5,000 payout under a previous contractor.
- Police were called to the site, but accounts differ on their response, and the company said FASTag scanners could not reliably register vehicles moving through open lanes, with a one-way car toll listed at ₹665.