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2mo ago

AGCOM Orders Mandatory Filters for Spoofed Calls from August and November

Operators will deploy new network filters by mid-August for fixed-line prefixes, with a November rollout for mobile numbers, to curb telemarketing fraud without requiring customer action

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Overview

  • AGCOM’s May 19 resolution mandates that Italian telecom operators install network-level filters to block calls spoofing domestic numbers.
  • Starting August 19, incoming calls using Italian fixed-line prefixes but routed from abroad will be automatically intercepted by operators.
  • On November 19, the filtering will extend to calls mimicking Italian mobile numbers, with real-time checks against the Ministry of Enterprises and Made in Italy’s subscriber database.
  • These binding technical measures replace earlier voluntary tools like the Public Opposition Registry and telemarketing code of conduct that had proven ineffective.
  • Telecom operators are finalizing implementations ahead of the deadlines and end users will benefit from the protections without any required setup.