Overview
- Enedis counted 95,600 customers still without electricity at 8:00 Saturday, with 92,000 in Normandy and 2,600 in Brittany as other regions returned to normal.
- At the peak of the storm, about 380,000 households lost power as Goretti swept the northwest with gusts exceeding 200 km/h and a red alert on the Manche coast.
- Automatic compensation applies when an outage lasts more than five consecutive hours, calculated at €2 per subscribed kVA for each complete five‑hour tranche, capped at 40 tranches.
- Reimbursements are routed from Enedis to energy suppliers, who credit customer bills after a typical minimum delay of about two months that can be longer depending on billing cycles.
- The indemnity covers the supply interruption only, so damaged appliances must be claimed through home insurance, which may then seek recourse from the network operator.