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Aflac Discloses Cyberattack Exposing Customer Social Security and Medical Data

Eligible customers, beneficiaries and agents can enroll in 24 months of free credit monitoring, identity theft protection and Medical Shield coverage

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When it comes to cybersecurity, the stakes are high.
UKRAINE - 2021/05/21: In this photo illustration the Aflac logo of an US insurance company is seen on a smartphone and a pc screen. (Photo Illustration by Pavlo Gonchar/SOPA Images/LightRocket via Getty Images)
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Overview

  • Aflac detected unauthorized access to its U.S. network on June 12 and says it contained the intrusion within hours under its incident response protocols.
  • Attackers leveraged social engineering tactics and are suspected to belong to Scattered Spider, a financially motivated group linked to breaches at other U.S. insurers.
  • Potentially exposed files include Social Security numbers, health information and claims data for customers, employees, agents and beneficiaries.
  • Aflac confirmed its core systems were not affected by ransomware and remain operational, ensuring uninterrupted policy and claims services.
  • The insurer continues its forensic review to determine the full scope of the breach while offering affected parties two years of free protection services.