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12h ago

Adani Airports Picks AIONOS to Deploy Agentic AI Concierge Across Eight Airports

The rollout will integrate with AAHL’s digital platforms to deliver 24x7 multilingual support starting January 2026.

Photo: IANS
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Overview

  • AAHL announced a confirmed partnership with AIONOS, an InterGlobe Enterprises company, to implement its IntelliMate agentic AI platform.
  • The deployment covers eight Adani-operated airports, with service activation planned from January 2026.
  • IntelliMate will provide unified, context-aware assistance across voice, chat, web, and mobile for flight updates, gate details, baggage status, directions, and airport services.
  • The initiative targets higher passenger satisfaction and faster service turnaround times with support in English, Hindi, and regional languages.
  • The AI concierge will complement AAHL’s in-house systems, including Aviio, Adani OneApp, and Airport-in-a-Box, as part of its digital transformation strategy.