Overview

• On May 29 Kalpika Ganesh and a companion consumed food and drinks worth about ₹2,200 at Odeum by Prism in Gachibowli and refused to pay for a cheesecake, insisting it be complimentary
• The club’s complaint says she used derogatory and body-shaming language against the general and deputy general managers, threw a brownie plate and caused minor property damage
• Cyberabad Police lodged a case on June 10 at Gachibowli station under Bharatiya Nyaya Sanhita sections 324(4) (property damage), 352 (intentional insult) and 351 (criminal intimidation) based on a filing by Prism Club’s managing partner
• A video of the confrontation has circulated online and officials say they delayed filing a report to avoid conflict before registering the FIR after continued provocation
• The investigation is ongoing and Ganesh has not issued an official statement; the case follows a recent surge in pub-staff misconduct claims in Hyderabad and has reignited calls for stronger customer-protection measures