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2w ago

911 Restored After AT&T Fiber Cut Disrupts Louisiana and Mississippi

Officials attribute the disruption to an accidental AT&T fiber cut, with no sign of a cyberattack.

This photo taken Sept. 25, 2025, in Jackson, Miss. shows a blank screen on a phone while making a 911 call which resulted in a dial tone, during a 911 systems outage across Mississippi and Louisiana. (AP Photo/Sophie Bates)
Emergency 911 number is dialed on a mobile phone on April 18, 2024, in St. Louis. Louisiana and Mississippi are experiencing widespread 911 outages.
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Overview

  • Authorities reported outages shortly after 1:30 p.m. local time and AT&T said service was largely restored by about 4:45 p.m.
  • Police, sheriff’s offices and dispatch centers posted direct numbers for emergencies while 911 routing was down across wide areas.
  • Some calls still reached help through landlines, and jurisdictions using Next Generation 911 reported continued operation.
  • Orleans Parish communications officials described the incident as an accidental fiber cut as state agencies emphasized no evidence of malicious activity.
  • Most systems in both states were back online by late afternoon, though officials noted residual issues in parts of Mississippi during assessments.