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911 Logs Detail Mass-Casualty Response After Disney World Ferry ‘Hard Landing’ With 19 Hospitalized

Newly obtained records provide the first detailed accounting of injuries with minute-by-minute response times after the July 30 crash.

Overview

  • Emergency call logs show the first 911 call at 11:40 p.m., with units dispatched within about two minutes and the first arrival roughly 2.5 minutes after assignment.
  • Responders designated the scene a mass-casualty incident, treated roughly 20 patients, and requested mutual aid from Orange and Osceola County units.
  • Authorities report 19 guests were transported to area hospitals, with transfers split among Central Florida Tourism Oversight District, Orange County, and Osceola County ambulances.
  • Patients were taken to four hospitals—Celebration, Horizon West, Flamingo Crossings, and Dr. Phillips—with injuries including a fractured foot, wrist and elbow trauma, and a 25-year-old pregnant woman who fell on her belly.
  • Disney has not provided comment; ferry operations continue, and trash cans were removed from boats following reports that unsecured receptacles contributed to injuries.