6-Year-Old Boy Put on Wrong Spirit Airlines Flight

Grandmother Demands Explanation as Airline Launches Investigation

A 6-year-old boy named Casper, flying alone for the first time, was put on the wrong Spirit Airlines flight and ended up in Orlando, Florida, instead of his intended destination, Fort Myers, Florida.
Casper's grandmother, Maria Ramos, who was expecting him in Fort Myers, was initially told by Spirit Airlines that he had missed his flight.
Ramos discovered her grandson's location when he called her from Orlando, prompting her to drive nearly 160 miles to pick him up.
Spirit Airlines has offered to reimburse Ramos for the drive, but she is demanding an explanation for how the mistake occurred.
Spirit Airlines has apologized for the error and stated that an internal investigation is underway.