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25 European Consumer Groups File EU Complaint Over Shein’s Deceptive Sales Tactics

This follows an EU probe into dark patterns on Shein’s platform with a French Senate vote on fast-fashion regulation set for June 10.

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Le logo de l'application Shein, à Francfort le 16 avril 2025
Une vingtaine d'associations européennes de consommateurs a déposé une plainte jeudi contre Shein auprès de la Commission européenne pour "pratiques litigieuses" tels l'affichage sans fin de produits ou la mention "stock faible" sans preuve

Overview

  • 25 European consumer associations lodged a complaint with the European Commission and national authorities on June 5, accusing Shein of “litigious practices” such as endless product listings and false low-stock alerts.
  • The European Commission opened an investigation in May into Shein’s use of dark patterns—countdown timers, urgency messages and repeated promotions—to mislead shoppers and has threatened monetary fines.
  • Shein says it is collaborating with EU consumer protection agencies and national regulators to demonstrate compliance with European laws and improve inventory transparency.
  • On June 10, the French Senate will vote on a bill to ban advertising for low-cost disposable fashion, impose financial penalties and require brands to disclose environmental impacts.
  • EU officials are considering a €2 fee on each small parcel entering from outside the bloc—predominantly from China—to stem the influx of low-value fast-fashion shipments.