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21 States and D.C. Join FTC Suit Accusing Uber of Deceptive Uber One Practices

The amended complaint seeks civil penalties under federal and state law, with the case set for trial in February 2027.

Overview

  • The amended filing alleges negative-option marketing, premature charges during free trials, and misleading savings claims tied to Uber One.
  • Regulators say canceling could require navigating up to 23 screens and 32 actions, with added hurdles near renewal dates.
  • The coalition of 21 states and the District of Columbia, joined by Alameda County prosecutors, filed in the Northern District of California, where trial is scheduled for February 2027.
  • Plaintiffs seek restitution, injunctions, and civil penalties for alleged violations of the Restore Online Shoppers’ Confidence Act and state consumer-protection statutes.
  • Uber denies the allegations, saying disclosures are clear and most users can cancel in-app in about 20 seconds following changes implemented before December 2024.