Overview
- Preorders are live with a $20,000 Early Access purchase option, a $499-per-month subscription, and a refundable $200 deposit.
- U.S. deliveries are slated to begin in 2026, with expansion to international markets planned for 2027.
- 1X says its 'Expert 1X' teleoperators will step in for tasks the robot cannot yet perform, with owner controls for scheduling, face blurring, and household no‑go zones.
- A Wall Street Journal hands-on found the current prototype slow to complete basic chores and largely reliant on remote control rather than autonomy.
- NEO is about 1.67 meters tall and 30 kilograms, can lift roughly 68–70 kilograms and carry about 25, operates quietly, uses dexterous 22‑DOF hands, and includes conversational and memory features powered by large language models with ongoing software updates promised.