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1X Opens U.S. Preorders for Neo, a $20,000 Humanoid Home Robot With Human Supervision

The company targets greater autonomy in 2026 after training on in-home sessions.

Overview

  • Preorders are live in the United States with a $20,000 purchase option and a $200 refundable deposit, with deliveries slated to begin in 2026.
  • A rental plan is referenced across reports, though terms conflict, with Fortune citing a $499 six‑month commitment and others describing about $499 per month.
  • For complex chores, 1X teleoperators control Neo remotely via VR during scheduled sessions, prompting in‑home privacy concerns.
  • Early hands‑on testing reported mixed performance, completing some simple actions but struggling with tasks like folding clothes, with some reviewers seeing little autonomous behavior.
  • Initial limits bar handling hot, heavy, or sharp items, cap carrying at 55 pounds, and exclude households with young children; availability is currently U.S.-only.