Overview
- Preorders are live with a refundable $200 reservation, a purchase price around $20,000, or a $499 per month rental option.
- Initial units are slated for the United States in 2026 with additional markets, including Europe, expected to follow in 2027.
- NEO is pitched for household tasks with LLM-driven conversation, visual context awareness, reminders, shopping lists, and voice-triggered chores.
- The robot features tendon-driven actuators, five-finger hands with 22 degrees of freedom, a height of about 1.65 meters, a mass near 30 kilograms, and a quoted 22 dB operating noise.
- Coverage notes that real-world performance in unstructured homes remains uncertain and suggests some early adopters may prefer renting while autonomy improves.