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1X Opens Preorders for NEO, a $20,000 Home Humanoid That Still Relies on Remote Pilots

Early buyers must authorize remote guidance and in‑home data capture to train the robot toward greater autonomy.

Overview

  • Preorders are live with a $200 deposit, pricing at $20,000 or a $499 per month subscription, with U.S. deliveries targeted for 2026 and broader markets in 2027.
  • Independent demos, including The Wall Street Journal’s test, found most chores were performed via human teleoperators and that the robot struggled with basic tasks.
  • 1X says teleoperation is required for early customers and offers owner controls such as scheduled sessions, no‑go zones, visual blurring, and approval before an operator can take over.
  • The company lists specs including a 66‑pound body, up to 154‑pound lift and 55‑pound carry, roughly four hours of battery life, 22 dB operation, tendon‑drive actuation, 22‑DOF hands, and Wi‑Fi/Bluetooth/5G connectivity.
  • Experts and commentators flagged privacy, safety, and subscription‑term concerns, while 1X promises ongoing software updates and guided sessions to expand NEO’s autonomous capabilities over time.