Overview
- A fire erupted in third‑party ground‑handling equipment beside an Airbus A320 during boarding at Guarulhos for LATAM flight LA3418 to Porto Alegre.
- Smoke triggered safety protocols and crews evacuated 169 people via the jet bridge and emergency slides, with no injuries reported.
- Airport firefighters contained the blaze within minutes and GRU paused refueling operations for about 10 minutes as a precaution.
- LATAM rebooked customers, with 159 reaching Porto Alegre overnight and the remaining 10 to be accommodated on later services or by ground transport.
- The airline and the airport concessionaire said they will investigate the cause and responsibilities, and LATAM provided assistance including food vouchers to passengers.