Particle.news

Download on the App Store

101-Year-Old Woman Mistaken for Infant Due to Airline Software Glitch

American Airlines' booking system repeatedly registered a 101-year-old as a baby, causing confusion and inconvenience during her travels.

  • A software error in American Airlines' booking system defaulted a 101-year-old woman's birth year to 2022 instead of 1922, leading to repeated misidentifications.
  • Patricia, the centenarian affected, experienced several travel disruptions, including not having motorized transportation or a wheelchair ready when needed.
  • Despite the mix-ups, Patricia and the airline staff managed the situation with humor, though she has urged the airline to resolve the software issue.
  • The recurring error has been a consistent issue during Patricia's annual trips to visit family in Michigan.
  • American Airlines has yet to respond to inquiries regarding the glitch.
Hero image