Overview

• The recall covers PowerCore 10000 units (model A1263) sold from June 2016 through December 2022 across Anker’s website, Amazon, eBay and Newegg.
• The U.S. Consumer Product Safety Commission received 19 reports of the batteries overheating or catching fire, resulting in two minor burn injuries and over $60,700 in property damage.
• Users can confirm eligibility for the recall without proof of purchase by entering their charger’s serial number on Anker’s recall webpage.
• Anker will ship a free replacement power bank or issue a $30 gift card when replacement stock is temporarily depleted.
• Owners must dispose of affected chargers at a certified lithium-battery recycling facility rather than placing them in regular trash or recycling.